Shipping & Returns

When an order is placed, it is instantly sent to our warehouse for processing and shipping preparation. This means that unfortunately once an order is placed, we cannot alter or change it.  All sales during site-wide promotions are considered FINAL SALE.

For international deliveries, rates are calculated at checkout based on live rates from the United States Postal Service, UPS or DHL and product weight information. Please note, tracking information is limited for shipments and we cannot guarantee a delivery date on International deliveries.

Cost of shipping to International destinations does not include the cost of taxes, tariffs or other customs fees. All taxes, tariffs and other customs fees are the responsibility of the receiver.

We want you to be happy and then some with your purchase. Eligible items (unused and in original packaging) can be returned with an approved return label when a return is requested within 14 days of receiving your purchase. We do not refund original shipping charges. Please contact us at sales@puebco.us to request the return of your product(s).  The return shipping cost will be deducted from your total refund. All items must be sent back in the original packaging. All items will incur a 20% restocking fee.