Shipping & Returns

When an order is placed, it is instantly sent to our warehouse for processing and shipping preparation. This means that unfortunately once an order is placed, we cannot alter or change it.  

We want you to be happy and then some with your purchase. Eligible items (unused and in original packaging) can be returned with an approved return label when a return is requested within 14 days of receiving your purchase. We do not refund original shipping charges. Please contact us at sales@puebco.us to request the return of your product(s).  The return shipping cost will be deducted from your total refund. All items must be sent back in the original packaging. All items will incur a 20% restocking fee.